FAQs

Are your items authentic?
Yes! Our items are 100% authentic. We do not sell counterfeit or replica products. We take pride in providing genuine and verified merchandise.

How can I ensure that my order arrives undamaged?
Our team will send you detailed photos of your order and allow you to confirm before shipping/pickup. This allows you to review the condition of the items before they are shipped to you, ensuring they arrive undamaged.

Where do your orders ship from?
All of our stocks listed on our website will come from our office in Hong Kong. We will provide you with our complete office details once your order is ready for pickup.

What's your mode of payment?
We accept payments via PayPal and major credit cards.

Refund and Return Policy
All sales are final. We do not offer refunds or accept returns unless the item received is damaged or defective. In such cases, please contact our customer support within 48 hours of receiving your order, and we will assist you in resolving the issue.